Optique Maserati Shipping Policy

Effective Date: July 10, 2026

At Optique Maserati, we are committed to delivering your luxury eyewear quickly, safely, and securely. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully received.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During periods of high order volume, processing times may be slightly longer.

Shipping Methods

We offer a variety of shipping options at checkout based on your location and delivery preferences.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: Next business day (where available)

Delivery estimates are not guaranteed and may vary depending on your location, carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Domestic Shipping

We proudly ship throughout the United States.

Shipping rates are calculated during checkout based on your location and selected shipping method.

International Shipping

We also ship to select international destinations.

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country. These charges are not included in the purchase price or shipping cost.

International delivery times vary by destination and customs processing.

Order Tracking

Once your order ships, you'll receive an email with tracking information so you can monitor your package's progress.

Please allow up to 24 hours for tracking information to become active after shipment.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Optique Maserati is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete address information provided during checkout.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Optique Maserati is not responsible for lost or stolen packages.

If you believe your package has been lost, we recommend:

• Checking with household members or neighbors.
• Contacting the shipping carrier directly.
• Filing a claim with the carrier if applicable.

We will gladly assist by providing shipment documentation when needed.

Damaged Shipments

If your order arrives damaged, please notify us within 72 hours of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the shipping box and packaging

This information helps us resolve the issue as quickly as possible.

Shipping Restrictions

Some products or shipping methods may not be available in certain locations.

We reserve the right to limit or refuse shipments where prohibited by law or where carrier service is unavailable.

Order Delays

While we strive to meet all estimated delivery dates, Optique Maserati is not responsible for delays caused by:

• Weather
• Natural disasters
• Carrier service interruptions
• Customs inspections
• High shipping volume
• Incorrect shipping information
• Events beyond our reasonable control

Contact Us

If you have questions regarding your shipment or need assistance with an order, please contact our Customer Support team. Please have your order number available so we can assist you as quickly as possible.